1.6. Unlocking your 30-day evaluation period

eXo Platform offers Commercial editions as a 30-day trial. Thus, you will see a trial banner at the page footer.

Unlocking your trial with an unlock key

You can send a request to the eXo Platform sales representatives for a key to unlock your evaluation.

  1. Click Buy a Subscription on the trial banner to open the Unlock Evaluation screen.

  2. Follow 3 steps in this screen to get an unlock key.

    • In Step 1, clicking the subscription plan link opens a new page that contains the subscription plan for you to refer. According to your needs and your choice, you have to contact the eXo Platform sales representatives via the Contact Us and purchase a subscription.

    • In Step 2, clicking Request Key opens a new page. Here you need to fill the fields to get an unlock key. The red asterisk (*) indicates a mandatory field.


      The Product Code field is preset with the value which is editable. You can use the generated Product Code or replace it by a new one provided by your account manager.

      Continue clicking Submit to send your request to the eXo Platform Sales team.

    • When you receive the key from the eXo Platform sales representatives, you can come back to this form to finish your subscription. At Step 3, enter the unlock key, then click Unlock.

      This function validates your entered unlock key against the product code. If the key is invalid, it displays a message like "Sorry this evaluation key is not valid". If the key is valid, it redirects you to the page you were before you click Buy a Subscription.

Unlocking your trial with a license file

Alternatively, you can contact an eXo account manager to receive a license file and install it in $HOME/.eXo/Platform. $HOME is your current home directory and the file name is license.xml.

After adding this file, your version is unlocked and the trial banner is removed. If you start eXo Platform for the first time, the Terms and Conditions Agreement screen is not displayed.

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