For the following instructions, you must be online to start the video calls with other online users.
To launch the quick call box, just double-click the Call button from either of the following places:
Suggestions or Who's online application
The call windows will look like below.
Here, click to receive the outgoing video call. Also, you can select the following options:
: Muting the voice.
: Turning off the webcam.
: Viewing your webcam.
: Sharing your desktop.
: Ending the current call.
When you click the Call button, you may meet either of the following messages:
This means, you are not granted the permission to start the video calls. You need to ask your administrators to assign the right permissions for you.
SightCall Key Required
This means, the SightCall key is not yet configured or is incorrectly configured on the eXo Platform server. In this case, ask your administrators to check the SightCall key.