13.7.2. Managing users

Warning

You are looking at documentation for an older release. Not what you want? See the current release documentation.

Click on the top navigation bar, then select CommunityManage Community from the drop-down menu.

You will be redirected to the Users tab. By default, all active users will be shown in this tab.

Editing user information

  1. Locate the user you want to edit his information.

  2. Click corresponding to the user with the information you want to edit.

  3. Select the Account Info tab to edit main information of the user, including First Name, Last Name, Display Name, or Email Address.

    User Name

    The User Name cannot be changed.

    Change Password

    The Change Password option allows an administrator to set a new password for the selected user. When the Change Password option is unchecked, New Password and Confirm Password are hidden. Passwords must contain at least 6 characters, including letters, numbers and punctuation marks.

    For more details on these fields, see here.

  4. Select the User Profile tab to edit personal information of the selected user, including Profile, Home Info, Business Info, and Social Networks Info (if OAuth authentication is configured by your administrator).

    • In Social Networks Info, when clicking the Save button:

      • If the field of social network username was cleared, the current eXo account is unlinked to the new social network username.

      • If the field of social network username was changed, it should be unlinked to the previous social network username and linked to the a new (changed) social network username. If the field was left blank, it should only be unlinked.

    • You may also switch the default display language for that user by selecting another language from the Language field.

  5. Select the User Membership tab to see the group membership information of the user.

    The User Membership tab displays which groups the selected user belongs to.

    To remove a membership type of the use, simply click .

  6. Click Save to accept your changes.

Removing a user

In the Users tab, simply click in the Action column, then click OK in the confirmation message.

Activating/Suspending a user

As of eXo Platform 4.3, the administrator is provided with a new feature for activating or suspending a user.

  1. To see all suspended users, select All or Suspended from the Status drop-down menu and click on Search button:

    For users after being suspended, here are changes on their account that should be noticed:

    Activity Stream

    • Their activity stream will not receive any new activity until their account is re-activated.

    • The suspended users obviously will not be able to post, so people in their Connections list will no longer receive activities from these users in their All Activities or Connections streams.

    • Their past activities, comments and likes will be remained.

    • Their account will not be listed in the suggestions list when someone mentions.

    People

    Wiki

    Calendar

    Documents

    Forum

    Spaces

    • Their account will not be listed when someone invites members to join a space.

    • Their account is still available in Space SettingsMembers, but impossible to be promoted/demoted or removed.

    • Their account will not be listed or searchable in SpaceMembers.

    Notifications

    • The suspended users will no longer receive any email or on-site notifications.

    Answers

    Note

    Answers is provided as an add-on, so you need to install it first. See here for details.

  2. To suspend a user, switch Active ? button corresponding to this user to Yes.

    Note

    • Users/groups permitted to access this application can suspend users. By default, this permission is granted to the platform/administrator group.

    • A user cannot suspend himself, one warning appears if he attempts to do this.

    • The superuser root cannot be suspended.

  3. To re-activate a user, simply switch Active ? button corresponding to this user to No.

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